Frequently Asked Questions

How often should I get my oil changed?

A general rule would be 5000 kilometres or 10,000 for synthetic. Some manufacturers suggest much longer intervals under ideal conditions. Driving conditions are seldom ideal. Lots of idling, stop-and-go traffic, short trips, extremely hot or cold weather, humidity and towing can all decrease the lifespan of engine oil. Plus, every car is a little different. The interval that is perfectly fine for one could be way too long for another.

Should I consider using synthetic motor oil in my vehicle?

Synthetic motor oils can be a good choice for high output, turbocharged or supercharged engines. Or for vehicles that are used for towing (especially during hot weather), and vehicles that operate in extremely cold or hot climates. Although more expensive than mineral-based oils, synthetic motor oils can improve fuel economy and provide longer intervals between changes. For warranty concerns you should never exceed the manufactures intervals. Many auto manufacturers now specify synthetic oils.

How often should I rotate my tires?

Your tires should be rotated every other oil change, or every 10,000 kilometres. This is especially recommended with 4×4 & all wheel drive vehicles. Neglecting to rotate tires is a major cause of premature tire wear & may void your tire warranty. We will note your brakes condition when we rotate your tires.

How do I make sure my car battery is good and has a good electrical connection?

Your battery and terminals should be cleaned and inspected periodically. A battery test should be performed annually.

Is there additional parking spots available?

Yes, you are welcome to park in any of the parking stalls in front of the large bay doors facing 134 street.

Is there anything that your shop doesn’t do?

Yes, we do not do any auto body work or paint repair.

Do you offer courtesy cars?

Sorry, we do not offer courtesy cars at this time. We do have car rental shops just across the street from us which can be an option. Alternatively for short appointments we do have a comfortable waiting area.

What brand motor oil and oil filters do you guys use?

We use TOTAL motor oil and FRAM oil filters.

Is there any difference between BG 44K and BG CF5 fuel system cleaners?

Yes, the BG 44K is about twice as strong as the BG CF5. Both are excellent products, use the BG 44K for the initial cleaning then use the BG CF5 within every 12,000 km thereafter.