Frequently Asked Questions

In our years of automotive service, we have found that many customers ask the same questions when it comes to vehicle maintenance. The following are some of the most frequently asked vehicle maintenance questions we receive and their answers:

You are welcome to call us to schedule an appointment. Appointments are generally available in the next couple days or sooner depending on the amount of time required to complete your request. We strive to complete most work the same day when possible.

Simply give us a call and we’ll do our best to fit you in as quickly as possible.

Generally, mineral-based oils should be changed every 5000 km. Fully synthetic oils should be changed every 10,000 km. Please note that this may vary depending on the type of vehicle.

Tune-ups should be performed as recommended by the manufacturer. Many aspects play a factor in the frequency of tune-ups required, we can help you make an informed decision as to when a tune-up for your vehicle is appropriate.

Some signs that your vehicle needs a tune-up
– Engine doesn’t start as easily as before
– Running rough, especially when started
– Occasional misfiring, especially in humid weather
– Rough unstable idle, stalling
– Lack of power
– Poor gas mileage

Most manufacturers recommend changing your cabin air filter once a year or every 25,000 km whichever comes first.

Our shop stocks a variety of oil brands including TOTAL, Quaker State, MOTUL and LIQUIMOLY. Oil is used according to manufacturer’s warranties, for example, anything from mineral oil to fully synthetic oil.

BG 44K is about twice as strong as BG CF5. Both are excellent products, use the BG 44K for the initial cleaning then use the BG CF5 within every 10,000 km thereafter.

We do not offer emissions testing for vehicles at this time. However, we would be glad to recommend a good mechanic shop in your area that will offer this service.

We do not have a courtesy car at this time. We do have a few car rental shops within walking distance which can be an option. Alternatively for short appointments we do have a comfortable waiting area.

We specialize in all import and domestic vehicles including gas and diesel, old and new.

We use all of the most modern equipment and tools available to repair your vehicle.

We offer lower rates than dealerships and comparable shops by charging only $90.00 per hour for labour.

We do not do any auto body work or paint repair.

Yes, you are welcome to park in any of the parking stalls in front of the large bay doors facing 134 street.

 

We are proudly located in the heart of Surrey, British Columbia, so all of our prices are in Canadian dollars.

Your tires should be rotated every 10,000 kilometres or every other oil change . This is especially recommended with 4×4 & all wheel drive vehicles. Neglecting to rotate tires is a major cause of premature tire wear & void your tires’ warranty. We will note the condition of your brakes when we rotate your tires.

Wipers should be changed when they no longer perform as expected, or no longer provide a high enough level of safety. The recommended replacement interval for preventative maintenance is 6 months. Bosch’s exclusive dual-rubber technology can extend this interval to as much as 12 months.

If you have any unanswered questions, please feel free to contact us. We will be happy to help.

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